Shipping & Returns

Activation Shipping

SAB ships the Workhorse and complete return-shipping kit first. The kit includes SAB-provided return packaging and a prepaid return label for sending eligible dull shears to SAB. Customers should use the provided packaging and label.

Shipping Area

At launch, standard online ordering and included shipping are available within the continental United States unless otherwise stated at checkout.

Shipping Times

Carrier transit times are estimates and are separate from SAB’s 3-7 business-day in-shop service window. SAB is not responsible for carrier delays outside its control.

Address Accuracy

Customers must provide a complete and accurate shipping address. Additional charges caused by an incorrect address, refused package, or undeliverable shipment may be the customer’s responsibility.

Tracking and Delivery

Tracking may be provided by email or through the customer account. A carrier’s delivery scan is considered evidence of delivery. Customers should contact SAB promptly if tracking shows an issue.

Activation Cancellations and Returns

Because SAB begins fulfillment by preparing and shipping a Workhorse and return kit, cancellation availability depends on order status. Contact SAB immediately if you need to cancel. Once the Workhorse package has shipped, the order may no longer qualify for a full cancellation or refund.

Standalone Shear Returns

Unused standalone shears may be eligible for return only if SAB authorizes the return in advance and the shear is returned in new, unused condition with all original packaging. Used, altered, sharpened, engraved, damaged, or specially ordered shears are not eligible for return unless required by law or covered by an applicable warranty.

Return Authorization

Do not send a product back without contacting SAB first. Unauthorized returns may be refused or delayed. Customers may be responsible for return shipping unless the return is caused by an SAB error or an approved warranty issue.

Contact

For shipping, cancellation, or return questions, contact:
kevinmundy4@gmail.com
(567) 295-1127

Last updated: July 22, 2026