Support
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Common Questions
Straight Answers, No Runaround.
Activation needs at least three dull shears, sent in together. If one pair is all you've got right now, start with a Workhorse at $99 — you're cutting with it the day it lands while you build up your kit. Once you've got three dulls ready, the Zero Downtime system is there when you are.
Yes — and you'll feel it the day it lands. The Workhorse Series is built for daily work behind the chair: high-carbon steel, dependable, comfortable, easy to maintain. Every activation includes one because the Zero Downtime system starts with a tool you can put to work immediately. Same Workhorse we sell at retail for $99 — yours to keep and continue using long after activation.
3-7 business days from the moment your dulls arrive at SAB, then they're back on the way to you. Shipping time both ways is separate — but because your working shear is already in your hand, the turnaround never costs you a day behind the chair.
Correct. We ship your working shear first — every time. You send your dulls in once it arrives. That’s the whole point: no downtime, ever.
The activation is a 3-shear minimum — send in at least three dull shears at once, sharpened together for $147. Need more done? Add as many as you want at $49 each.
Professional barber and stylist shears. We don’t take craft scissors, cheap beauty-supply shears, grooming shears, or tools that are rusted, broken, or past saving. Not sure yours qualify? Ask before you ship.
We ship your Workhorse shear out, your dull shears back to us, and your sharpened shears back to you — all free. A prepaid return label ships right inside your Workhorse box, so there's nothing to buy or print. Free shipping, start to finish.
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No Downtime
No Downtime. Ever.
Whatever the question, we’re here so a dull blade never costs you a day of work.
